{"id":10039,"date":"2022-04-25T07:30:29","date_gmt":"2022-04-25T07:30:29","guid":{"rendered":"https:\/\/focus.cbbc.org\/?p=10039"},"modified":"2025-04-23T09:41:37","modified_gmt":"2025-04-23T09:41:37","slug":"how-to-use-wechat-for-e-commerce","status":"publish","type":"post","link":"https:\/\/focus.cbbc.org\/how-to-use-wechat-for-e-commerce\/","title":{"rendered":"How to use WeChat for e-commerce"},"content":{"rendered":"<h2 class=\"p1\"><span class=\"s1\">JD and Tmall may be top of mind when it comes to e-commerce, but don\u2019t neglect WeChat. China\u2019s most popular app gives brands access to hundreds of millions of monthly active users, with simple ways to sell via mini-programs and mobile websites. <strong>AppInChina<\/strong> explains how to sell and promote your products via the WeChat ecosystem<\/span><\/h2>\n<p><a href=\"\/lp-cta-gateway\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7246 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png\" alt=\"launchpad gateway\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<h4>Where can businesses sell on WeChat?<\/h4>\n<p>Mini-programs and mobile websites are both used to host <a href=\"https:\/\/focus.cbbc.org\/where-will-e-commerce-in-china-be-in-5-years\/\" target=\"_blank\" rel=\"noopener\">e-commerce<\/a> stores within WeChat. Both can be accessed from Official Accounts, articles, users sharing to individual or group chats, or by scanning QR codes.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-10049\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-943x1024.png\" alt=\"\" width=\"943\" height=\"1024\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-943x1024.png 943w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-276x300.png 276w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-768x834.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-1170x1270.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06-585x635.png 585w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.06.png 1188w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/p>\n<p style=\"text-align: center;\"><em>WeChat mini-programs for New Balance and KFC<\/em><\/p>\n<h2><strong>Mini-Programs<\/strong><\/h2>\n<p>WeChat serves as an app store for Mini-Programs, which are apps that function inside of WeChat. This often gives the best experience for users accessing your e-commerce store through WeChat.<\/p>\n<p><strong>Pros<\/strong>:<\/p>\n<ul>\n<li>Development is usually faster than with a comparative e-commerce website<\/li>\n<li>Access to Subscribe Messages to send service notifications to users<\/li>\n<li>Recent and bookmarked Mini-Programs are easily accessed<\/li>\n<li>Quick access to the user\u2019s phone number without sending a verification code by SMS<\/li>\n<li>Can access advanced phone features such as Bluetooth, accelerometer, gyrosope, WiFi etc.<\/li>\n<li>Larger and more aesthetic appearance when shared to chats<\/li>\n<\/ul>\n<p><strong>Cons<\/strong>:<\/p>\n<ul>\n<li>Cannot be accessed outside of WeChat. This limits advertising on third-party platforms.<\/li>\n<li>Code updates must pass verification before going live, which can take 1-48 hours<\/li>\n<li>Currently cannot be shared to WeChat Moments on iOS devices (likely to change)<\/li>\n<\/ul>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/how-does-xiaohongshu-work\/\" target=\"_self\" rel=\"dofollow\" class=\"u88a867f1847bb70327fec8d2050ec239\"><style> .u88a867f1847bb70327fec8d2050ec239 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .u88a867f1847bb70327fec8d2050ec239:active, .u88a867f1847bb70327fec8d2050ec239:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u88a867f1847bb70327fec8d2050ec239 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u88a867f1847bb70327fec8d2050ec239 .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .u88a867f1847bb70327fec8d2050ec239 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .u88a867f1847bb70327fec8d2050ec239:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">How does Xiaohongshu work and why is it so popular?<\/span><\/div><\/a><\/div>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-10048\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27-983x1024.png\" alt=\"\" width=\"983\" height=\"1024\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27-983x1024.png 983w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27-288x300.png 288w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27-768x800.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27-585x610.png 585w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.27.png 1000w\" sizes=\"(max-width: 983px) 100vw, 983px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Mobile websites for Pinduoduo and Lululemon, usually accessed via a link from a brand\u2019s official WeChat account<\/em><\/p>\n<h3><strong>Mobile websites<\/strong><\/h3>\n<p>Mobile websites, known as H5s in China, are accessed via WeChat\u2019s built-in web browser and usually function almost as well as Mini-Programs.<\/p>\n<p><strong>Pros<\/strong>:<\/p>\n<ul>\n<li>Can be accessed outside of WeChat<\/li>\n<\/ul>\n<p><strong>Cons<\/strong>:<\/p>\n<ul>\n<li>Do not appear directly in search results (but Official Accounts, articles, and Moments posts can be searched)<\/li>\n<li>Less attractive when shared to chats<\/li>\n<\/ul>\n<p><strong>Store Providers<\/strong><\/p>\n<p>There are also several \u2018no code\u2019 platforms that allow sellers to open WeChat store websites without developing their own platforms \u2013 a kind of \u2018Shopify for China\u2019. The leading providers are WeiDian, WeiMob and YouZan.<\/p>\n<h3>What functions can be used to promote WeChat stores?<\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-10047\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-957x1024.png\" alt=\"\" width=\"957\" height=\"1024\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-957x1024.png 957w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-280x300.png 280w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-768x822.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-1170x1252.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49-585x626.png 585w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.39.49.png 1202w\" sizes=\"(max-width: 957px) 100vw, 957px\" \/><\/p>\n<p style=\"text-align: center;\"><em>The official WeChat Accounts of food brand Bob<\/em>\u2019<em>s Red Mill and Nike<\/em><\/p>\n<h3><strong>WeChat Official Accounts<\/strong><\/h3>\n<p>Official Accounts let sellers post articles about their brand and direct users to their store. Articles can be shared to individuals and group chats, as well as WeChat Moments, and users follow the account to receive notifications for new updates. Depending on the type of account, they can post daily or weekly and can appear directly in WeChat\u2019s list of chats alongside the user\u2019s friends and group chats.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-10046\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-929x1024.png\" alt=\"\" width=\"929\" height=\"1024\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-929x1024.png 929w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-272x300.png 272w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-768x846.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-1170x1289.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10-585x645.png 585w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-23-at-08.40.10.png 1176w\" sizes=\"(max-width: 929px) 100vw, 929px\" \/><\/p>\n<p style=\"text-align: center;\"><em>A branded live stream with products listed for purchase<\/em><\/p>\n<h3><strong>WeChat Channels<\/strong><\/h3>\n<p>Channels allow brands to post videos and live stream. Product demonstrations, tutorials and comparisons are effective ways of engaging the audience and communicating product quality.<\/p>\n<p>Compared to features offered by other short video platforms, Channels is an especially effective marketing tool because it leverages WeChat users\u2019 contacts to push content viewed by their friends directly to their daily feed<\/p>\n<h4>How can businesses ensure they are legally compliant?<\/h4>\n<p>All websites and Mini-Programs in China require an ICP Filing to operate and depending on the scope of your products, additional licenses such as the B25 Value-added telecommunications license, EDI license and industry-specific licenses may be required. Certain products face limitations (such as baby products, milk powder, pet products, alcohol) and if you are offering products from multiple brands, you will need to qualify as an e-commerce platform. More information on the licenses required for different stores can be found here in WeChat\u2019s support documents.<\/p>\n<p>The most <a href=\"https:\/\/focus.cbbc.org\/what-does-chinas-new-data-privacy-law-mean-for-uk-companies\/\" target=\"_blank\" rel=\"noopener\">recent rules<\/a> on personal data privacy require Chinese user data to be stored on servers within China. Since local servers are needed for the best user experience anyway, this shouldn\u2019t be a problem for new store owners.<\/p>\n<p>WeChat also has clear and effective rules to protect users from unethical business practices such as scams, spamming, and false advertising. A self-review conducted according to the WeChat Mini-Program Platform Operation Rules is recommended before submitting for approval.<\/p>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/where-will-e-commerce-in-china-be-in-5-years\/\" target=\"_self\" rel=\"dofollow\" class=\"uaae9f3bf9b6b3178c2dbb49ab5f906a8\"><style> .uaae9f3bf9b6b3178c2dbb49ab5f906a8 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .uaae9f3bf9b6b3178c2dbb49ab5f906a8:active, .uaae9f3bf9b6b3178c2dbb49ab5f906a8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .uaae9f3bf9b6b3178c2dbb49ab5f906a8 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .uaae9f3bf9b6b3178c2dbb49ab5f906a8 .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .uaae9f3bf9b6b3178c2dbb49ab5f906a8 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .uaae9f3bf9b6b3178c2dbb49ab5f906a8:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">China's plan for e-commerce in 5 years' time<\/span><\/div><\/a><\/div>\n<h4>How can businesses take payments through WeChat?<\/h4>\n<p>WeChat Pay functions smoothly within Mini-Programs and mobile websites, and can be set up with a business license, required industry licenses, a corporate bank account and real-name verification.<\/p>\n<p>Companies without a legal presence in China may be restricted in business scope and cross-border payments, so it is often recommended to partner with a local company that can assist in obtaining necessary licenses.<\/p>\n<p>Now that we\u2019ve covered the tools provided by WeChat to power your e-commerce business in China, it\u2019s a straightforward formula: Mini-Programs and mobile websites showcase your branded products like a physical store, whereas WeChat Official Accounts and Channels are where effective marketing occurs. Finally, it is beneficial to find a Chinese partner like <a href=\"https:\/\/www.appinchina.co\" target=\"_blank\" rel=\"noopener\">AppInChina<\/a> for streamlined compliance fulfilment, cross-border payment setup and customs clearance so that your e-commerce business with WeChat can run legally and smoothly.<\/p>\n<h4><strong>Call +44 (0)20 7802 2000 or email\u00a0<a href=\"https:\/\/focus.cbbc.org\/how-does-xiaohongshu-work\/enquiries@cbbc.org\" target=\"_blank\" rel=\"noopener\">enquiries@cbbc.org<\/a>\u00a0now to find out how CBBC can further help you identify the best social media platform for your brand and target market in China.\u00a0<\/strong><\/h4>\n<p><a href=\"\/lp-cta-membership1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7248 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1.png\" alt=\"\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>JD and Tmall may be top of mind when it comes to e-commerce, but don\u2019t neglect WeChat. China\u2019s most popular app gives brands access to hundreds of millions of monthly active users, with simple ways to sell via mini-programs and mobile websites. AppInChina explains how to sell and promote your products via the WeChat ecosystem Where can businesses sell on WeChat? Mini-programs and mobile websites are both used to host&hellip;<\/p>\n","protected":false},"author":30,"featured_media":10051,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[123,124],"tags":[2427,1973,186],"class_list":["post-10039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","category-technology","tag-paywall","tag-social-commerce","tag-wechat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to use WeChat for e-commerce - Focus - China Britain Business Council<\/title>\n<meta name=\"description\" content=\"WeChat remains one of the cheapest and most effective ways to market your brand and sell seamlessly to your customers in China \u2013 here&#039;s how\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/focus.cbbc.org\/how-to-use-wechat-for-e-commerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to use WeChat for e-commerce - 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