{"id":10369,"date":"2022-06-08T07:30:19","date_gmt":"2022-06-08T07:30:19","guid":{"rendered":"https:\/\/focus.cbbc.org\/?p=10369"},"modified":"2025-04-23T09:39:48","modified_gmt":"2025-04-23T09:39:48","slug":"how-to-meet-the-sustainability-demands-of-chinese-consumers","status":"publish","type":"post","link":"https:\/\/focus.cbbc.org\/how-to-meet-the-sustainability-demands-of-chinese-consumers\/","title":{"rendered":"How to meet the sustainability demands of Chinese consumers"},"content":{"rendered":"<h2 class=\"p1\">How much do Chinese consumers care about sustainability? Are sustainability concerns translating into purchasing decisions? How can brands prepare for the future of sustainable consumption? Insights on the apparel industry from KPMG shed light on how brands in all industries can maximise sustainability to meet the needs of Chinese consumers<\/h2>\n<p class=\"p1\">Like people in countries all over the world, Chinese consumers are concerned about pollution, waste products, and the environment. To varying degrees, these concerns are now translating into greater awareness of the sustainability credentials of brands and, ultimately, purchasing intentions.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p1\">Pressure to change is coming from more than just the consumers themselves. Governments around the world are introducing new regulations regarding how products are produced and what materials can be used. At the same time, <a href=\"https:\/\/focus.cbbc.org\/cop26-a-five-step-nature-based-solution-for-businesses\/#.Yp99WJPMJO8\" target=\"_blank\" rel=\"noopener\">Environmental, Social and Corporate Governance (ESG)<\/a> factors have become a key focus for the investment community.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<blockquote><p>&nbsp;<\/p>\n<p>Given the well-documented need of young people to have as much information as possible about their purchases, companies will not only have to take full responsibility for how their products are made and the conditions under which they are made, but also to tell the story of how all this happens in a transparent way<\/p><\/blockquote>\n<p class=\"p1\">\u201cWalking the talk on sustainability issues is something that [brands] can no longer afford to ignore. Consumers nowadays have so much more information on the sustainability credentials of products, as well as the companies behind them and their impact on the wider community,\u201d says Anson Bailey, Head of Consumer &amp; Retail, ASPAC, KPMG China, commenting on a recent research report by KPMG and Serai on sustainability in the apparel industry. The report, entitled \u2018Moving the needle: Threading a sustainable future for apparel,\u2019 offers insights that can be applied to a wide range of industries.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p><a href=\"\/lp-cta-general\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7247 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general.png\" alt=\"launchpad CBBC\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-general-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<h4 class=\"p1\"><b>How much do Chinese consumers care about sustainability?<\/b><\/h4>\n<p class=\"p1\">Changing consumer attitudes are a major reason why sustainability has risen up the agenda in China for many businesses in the apparel industry and beyond.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p1\">When thinking about what defines sustainable products, Chinese consumers point to factors such as high-quality, durable materials that require little after-care, chemical and pollutant-free products and processes, the use of resource-saving technologies, and the use of recycled materials.<\/p>\n<p class=\"p1\">Consumers are increasingly willing to pay more for sustainable products, so it can be potentially lucrative for brands to differentiate themselves in this way. This trend appears to have accelerated during the <a href=\"https:\/\/focus.cbbc.org\/inside-chinas-zero-covid-strategy\/\" target=\"_blank\" rel=\"noopener\">Covid-19 pandemic<\/a>, with consumers having taken the opportunity of closed stores and more time at home to reassess their consumption habits. For example, a KPMG study in 2021 found that since the beginning of the pandemic, 68% of Hong Kong consumers and 65% of those from Greater Bay Area cities in mainland China have become more conscious of a product\u2019s origins.<span class=\"Apple-converted-space\"> According to a 2019 survey by Fashion Summit and KPMG, consumers in Shanghai ranked a brand\u2019s environmental friendliness message higher than any of the other cities surveyed.\u00a0<\/span><\/p>\n<blockquote><p>Walking the talk on sustainability issues is something that brands can no longer afford to ignore.<br \/>\n\u2013 Anson Bailey, Head of Consumer &amp; Retail, ASPAC, KPMG China<\/p><\/blockquote>\n<p class=\"p1\">However, there are still differences between the environmental considerations and the actual behaviour of consumers. Cost can be a key obstacle to consumer adoption of sustainable products. The Fashion Summit and KPMG survey found that worldwide, only 13% of people are willing to pay more for sustainable fashion (the figure was slightly higher for consumers in Shanghai at 22%). Nevertheless, research indicates that businesses with higher sustainability scores have a lower cost of capital \u2014 savings that can then be passed on to consumers \u2014 and according to analysis by KPMG, a sustainable apparel business can expect to have an average increase in their net profit of 1-1.5% for brands, and 1.5-2.5% for suppliers. <span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/kpmg-on-how-uk-china-businesses-can-combat-climate-change\/\" target=\"_self\" rel=\"dofollow\" class=\"uc7c9132f6e7fc0fe4a8669cd8308c00c\"><style> .uc7c9132f6e7fc0fe4a8669cd8308c00c { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .uc7c9132f6e7fc0fe4a8669cd8308c00c:active, .uc7c9132f6e7fc0fe4a8669cd8308c00c:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .uc7c9132f6e7fc0fe4a8669cd8308c00c { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .uc7c9132f6e7fc0fe4a8669cd8308c00c .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .uc7c9132f6e7fc0fe4a8669cd8308c00c .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .uc7c9132f6e7fc0fe4a8669cd8308c00c:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">COP26: How UK-China businesses can combat climate change<\/span><\/div><\/a><\/div>\n<h4 class=\"p1\"><b>How to create supply chain transparency to build consumer trust in sustainability<\/b><\/h4>\n<p class=\"p1\"><a href=\"https:\/\/focus.cbbc.org\/china-global-value-chains-decoding-export-miracle\/\" target=\"_blank\" rel=\"noopener\">Supply chain<\/a> transparency is increasingly becoming a key part of any industry\u2019s efforts to become more sustainable. It is therefore not surprising that KPMG and Serai\u2019s survey found that executives ranked achieving end-to-end <a href=\"https:\/\/focus.cbbc.org\/managing-current-challenges-in-chinas-supply-chain\/\" target=\"_blank\" rel=\"noopener\">supply chain<\/a> transparency as the single biggest issue that their company needs to solve in the short to medium-term.<\/p>\n<p class=\"p1\">\u201cConsumers are asking more questions about not just where the product was manufactured, but also the raw materials that were used and where these came from. Being 100% transparent will lead to more orders for suppliers,\u201d says Edgar Tung, COO, Esquel Group, quoted in the KPMG\/Serai Report.<span class=\"Apple-converted-space\"> Indeed, a <a href=\"https:\/\/b9193735-1610-4074-923d-3832f64c744f.filesusr.com\/ugd\/d001e9_99e338291ba045c5af03eb5fa9246265.pdf\" target=\"_blank\" rel=\"noopener\">2021 survey<\/a> by The Silk Initiative found that \u2018supply chain transparency\u2019 was one of the sustainability claims that resonated best with Chinese consumers, ranking far above \u2018fair-trade products\u2019 or \u2018safe working conditions.\u2019<\/span><\/p>\n<p class=\"p1\">To start moving towards a sustainable future, companies need to adopt a comprehensive, structured and systematic approach to change. KPMG and Serai\u2019s report suggests that companies take into account five key considerations:<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p4\"><strong>1. Make sure all stakeholders are on the same page<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\">To actually achieve sustainable growth, every relevant process, function and relationship in the business should be aligned towards the same clear goal. Business stakeholders across the entire organisation need to be involved in setting enterprise-wide aligned transparency targets.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p4\"><strong>2. Create an achievable framework<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\">Once an overall vision for supply chain transparency has been defined, a strategic framework needs to be designed. A detailed and practical approach to how to achieve the desired goals is also key. For example, data structures and formats need to be drawn up and minimum data requirements set, the type of solutions needed should also be agreed on and potential partnership or outsourcing requirements laid out.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/sustainable-fashion-china-female-entrepreneur\/\" target=\"_self\" rel=\"dofollow\" class=\"u92d3dfdcdd8400a98d5038d890061249\"><style> .u92d3dfdcdd8400a98d5038d890061249 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .u92d3dfdcdd8400a98d5038d890061249:active, .u92d3dfdcdd8400a98d5038d890061249:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u92d3dfdcdd8400a98d5038d890061249 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u92d3dfdcdd8400a98d5038d890061249 .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .u92d3dfdcdd8400a98d5038d890061249 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .u92d3dfdcdd8400a98d5038d890061249:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">Sivona Lu on why sustainable fashion is catching on in China<\/span><\/div><\/a><\/div>\n<p class=\"p4\"><strong>3. Construct a fact-based supply chain<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\">Companies should start by gathering information on the origins and network flows of all materials, as well as map out supply chain trading partners and how they work together, to create a detailed picture of the supply chain. Connecting with related parties can be highly impactful in building trust and strengthening relationships across the supply chain, which in turn will facilitate the willingness of stakeholders to share information.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p4\"><strong>4. Collect and consolidate key information<\/strong><\/p>\n<p class=\"p1\">The gap between intent and achieving transparency is driven by a lack of access to quality and consistent data. Companies need to identify where and how data is collected \u2013 both internally and externally \u2013 and create rules for storage\/sharing rules so that data can be accessed by all participants of the supply chain. This process should be supported by relevant technologies and tools.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p4\"><strong>5. Use data to identify and manage risks<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\">Consolidated data and clear protocols should give companies the information they need to take concrete actions and manage any risks arising during the process of supply chain transparency. This can be achieved with tools from third-party solution providers or in-house systems.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<h4 class=\"p1\"><strong>The future of sustainable consumption in China<\/strong><\/h4>\n<p class=\"p1\">\u201cThe COP26 climate summit has highlighted the need for change. Greater transparency means that brands will be held accountable, however, it also opens up opportunities to better manage inventories, introduce more agility, and achieve greater collaboration across the entire supply chain,\u201d says Bailey.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Like many consumer segments in China, young people are driving increased interest in sustainable products and brands. As Fashion Summit\/KPMG\u2019s report \u2018Sustainable Fashion: A Survey on Global Perspectives\u2019 concludes, \u201cGiven the well-documented need of young people to have as much information as possible about their purchases, companies will not only have to take full responsibility for how their products are made and the conditions under which they are made, but also to tell the story of how all this happens in a transparent way.\u201d<\/p>\n<p><strong>Call +44 (0)20 7802 2000 or email\u00a0<a href=\"mailto:enquiries@cbbc.org\">enquiries@cbbc.org<\/a>\u00a0now to find out how CBBC\u2019s market research services can help you build knowledge and understanding of the Chinese market prior to investment.<\/strong><\/p>\n<p><a href=\"\/lp-cta-membership1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7248 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1.png\" alt=\"\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership1-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<p class=\"p1\"><em>Portions of this article were adapted from KPMG and Serai\u2019s 2021 report, <a href=\"https:\/\/assets.kpmg\/content\/dam\/kpmg\/cn\/pdf\/en\/2021\/11\/moving-the-needle.pdf\" target=\"_blank\" rel=\"noopener\">Moving the Needle: Threading a Sustainable Future for Apparel<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How much do Chinese consumers care about sustainability? Are sustainability concerns translating into purchasing decisions? How can brands prepare for the future of sustainable consumption? Insights on the apparel industry from KPMG shed light on how brands in all industries can maximise sustainability to meet the needs of Chinese consumers Like people in countries all over the world, Chinese consumers are concerned about pollution, waste products, and the environment. To&hellip;<\/p>\n","protected":false},"author":30,"featured_media":10373,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[123,129],"tags":[197,2427,688,2222],"class_list":["post-10369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","category-environment","tag-kpmg","tag-paywall","tag-sustainability","tag-sustainable-fashion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to meet the sustainability demands of Chinese consumers - Focus - China Britain Business Council<\/title>\n<meta name=\"description\" content=\"How much do Chinese consumers care about sustainability, and how can brands prepare for the future of sustainable consumption?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/focus.cbbc.org\/how-to-meet-the-sustainability-demands-of-chinese-consumers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to meet the sustainability demands of Chinese consumers - 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