{"id":8996,"date":"2021-11-18T07:30:45","date_gmt":"2021-11-18T07:30:45","guid":{"rendered":"https:\/\/focus.cbbc.org\/?p=8996"},"modified":"2025-04-23T09:48:27","modified_gmt":"2025-04-23T09:48:27","slug":"what-singles-day-tells-us-about-consumer-confidence-in-china","status":"publish","type":"post","link":"https:\/\/focus.cbbc.org\/what-singles-day-tells-us-about-consumer-confidence-in-china\/","title":{"rendered":"What 2021&#8217;s Singles&#8217; Day figures tell us about consumer confidence"},"content":{"rendered":"<h2 align=\"justify\">One week after Singles\u2019 Day (11.11), the figures for the annual shopping festival show that consumer confidence in China remains strong despite recent outbreaks of Covid-19 caused by the Delta variant, although public coverage was muted due to the ongoing \u2018Common Prosperity\u2019 campaign, writes Mark Tanner from The China Skinny<\/h2>\n<p class=\"p1\">Singles\u2019 Day 2021 wrapped up last week, clocking a whopping RMB 540.3 billion (\u00a363 billion) of goods sold on Alibaba alone (the group that created the shopping festival in 2009). That made for year-on-year growth of 8.5%,\u00a0 much lower than last year\u2019s 26% growth compared to 2019, but still impressive given the odds stacked against it. It is also worth noting that this year\u2019s figures captured sales from 1-11 November, as what was once a 24-hour flash sale event has expanded into a <a href=\"https:\/\/focus.cbbc.org\/how-to-market-a-brand-in-the-run-up-to-singles-day\/\" target=\"_blank\" rel=\"noopener\">multi-day shopping bonanza<\/a>, including pre-sales stretching all the way back to October.<\/p>\n<p><a href=\"\/lp-cta-gateway\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7246 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png\" alt=\"launchpad gateway\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<p align=\"justify\">Beijing\u2019s <a href=\"https:\/\/focus.cbbc.org\/how-chinas-tech-crackdown-is-impacting-marketing-strategies-for-consumer-brands\/\" target=\"_blank\" rel=\"noopener\">crackdown on big tech<\/a> companies as part of its <a href=\"https:\/\/focus.cbbc.org\/what-does-common-prosperity-actually-mean\/\" target=\"_blank\" rel=\"noopener\">common prosperity<\/a> drive, coupled with\u00a0an increased focus on sustainability, meant that the shopping festival was without its usual razzmatazz. Instead of Alibaba\u2019s usual star-studded gala with previous appearances from Taylor Swift, David Beckham and James Bond (Daniel Craig), the company held a very low-profile evening party without a live studio audience to celebrate the event.<\/p>\n<p align=\"justify\">Similarly, new regulations for China\u2019s fintech industry \u2013 and the fact that just 13% of China\u2019s young consumers are not in debt with some feeling a little shy in light of the latest Delta outbreaks \u2013 will have impacted Alibaba&#8217;s deferred payment system Huabei, and JD\u2019s Baitiao. In previous years, at least half of sales on Singles\u2019 Day have sold using the credit systems.<\/p>\n<p align=\"justify\"><div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/pinduoduo-highrise-pig-hotels-chinas-common-prosperity-initiative\/\" target=\"_self\" rel=\"dofollow\" class=\"ua3da7ebf56783ffe0d2b06d8ce914bd8\"><style> .ua3da7ebf56783ffe0d2b06d8ce914bd8 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .ua3da7ebf56783ffe0d2b06d8ce914bd8:active, .ua3da7ebf56783ffe0d2b06d8ce914bd8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ua3da7ebf56783ffe0d2b06d8ce914bd8 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ua3da7ebf56783ffe0d2b06d8ce914bd8 .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .ua3da7ebf56783ffe0d2b06d8ce914bd8 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .ua3da7ebf56783ffe0d2b06d8ce914bd8:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">How China's tech crackdown has led to increased investment in agriculture<\/span><\/div><\/a><\/div><\/p>\n<p align=\"justify\">The\u00a0importance of <a href=\"https:\/\/focus.cbbc.org\/how-to-prepare-your-logistics-for-singles-day\/\" target=\"_blank\" rel=\"noopener\">strong logistics<\/a> was never more pertinent with the current global supply chain, logistics and customs clearance challenges. To minimise the impact, Alibaba\u2019s logistics arm Cainiao pre-stocked over 300 million goods from 87 countries and regions in warehouses in China, on top of securing additional cargo space on over 1,350 flights, 150 trucks and 210 ships, to ensure swift delivery of <a href=\"https:\/\/focus.cbbc.org\/why-and-how-to-sell-to-china-on-cross-border-e-commerce\/\" target=\"_blank\" rel=\"noopener\">cross-border<\/a> purchases. As David Lloyd, general manager UK, Netherlands and Nordics at Alibaba, pointed out in <a href=\"https:\/\/www.standard.co.uk\/business\/leisure-retail\/what-is-singles-day-history-online-shopping-china-antiholiday-alibaba-b965471.html\" target=\"_blank\" rel=\"noopener\">an interview with the <em>Evening Standard<\/em><\/a>, \u201cWhilst no-one is completely immune from these macro challenges impacting global retail right now, we are confident that the brands that sell with us are well-prepared and any potential consumer disruption will be minimised.\u201d<\/p>\n<p align=\"justify\">If it wasn\u2019t tough enough already, there were also nationwide warnings about parcels becoming contaminated with the virus, not long before the big promotions on 11\/11.<\/p>\n<p align=\"justify\">So with all of that in mind, Alibaba\u2019s 8.5% growth is not to be sniffed at. Yet, reading below the headline numbers, there are some interesting data points that are a microcosm of the China market beyond the festival.<\/p>\n<p align=\"justify\">Arguably the most impactful growth drivers are consumers from lower-tier cities. This year\u2019s Singles\u2019 Day was the first that saw shoppers from \u2018smaller\u2019 cities outnumber those from tier 1 and 2 cities. Spending from lower-tier cities on Alibaba platforms grew 25% on last year \u2014 much higher than the company\u2019s overall 8% growth \u2013 indicating that spending by the more mature big-city consumers barely grew, if it did at all. The number of luxury goods buyers in smaller cities also grew by nearly 50% on Alibaba platforms. Among the 400 cities from where consumers bought luxury goods during the festival, the fastest-growing 30 locations were all lower-tier cities.<\/p>\n<p align=\"justify\">Although there is no question about the rise of domestic brands, Chinese consumers still love buying foreign goods. Major categories were largely dominated by well-marketed foreign brands. As Lloyd explained,\u00a0\u201cDemand for products from international brands, particularly from the UK, has remained resilient in the China market and in fact grown over the course of the past year. From health and wellness to beauty and food and beverage, Chinese consumers hold \u2018Brand Britain\u2019 in extremely high regard for its quality and heritage.\u201d<\/p>\n<p align=\"justify\">The\u00a0often-hyped elderly consumers, although not yet a driving force, did their bit to bolster numbers. A\u00a0daily average of 1.1 million users browsed 11.11 offers using Alibaba\u2019s new senior mode. Their favoured items included smartphones, down jackets and woollen coats.<\/p>\n<p align=\"justify\">Above all, Singles\u2019 Day is representative of how competitive China has become. A total of 290,000 merchants were competing for mindshare during this year\u2019s festival just on Alibaba platforms alone. According to Lloyd, last year more than 1,3000 British brands took part via Tmall Global, including The Body Shop, athleisure retailer <a href=\"https:\/\/focus.cbbc.org\/video-how-to-tap-into-chinas-love-for-leggings\/\" target=\"_blank\" rel=\"noopener\">Sweaty Betty<\/a>,\u00a0 and Brentford-based <a href=\"https:\/\/focus.cbbc.org\/video-teapigs-founder-louise-cheadle-on-their-china-journey\/\" target=\"_blank\" rel=\"noopener\">Teapigs<\/a>.<\/p>\n<p align=\"justify\">With the number of sellers increasing 32% in a pool of sales that rose 8%, the cost of acquisition has increased even further. This reinstates the importance of a <a href=\"https:\/\/focus.cbbc.org\/how-to-prepare-your-logistics-for-singles-day\/#.YZsnnjtR3DI\" target=\"_blank\" rel=\"noopener\">smart Singles\u2019 Day strategy<\/a> which feeds into the bigger picture.<\/p>\n<p align=\"justify\"><a href=\"\/lp-cta-membership2\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7249 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2.png\" alt=\"Launchpad membership 2\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One week after Singles\u2019 Day (11.11), the figures for the annual shopping festival show that consumer confidence in China remains strong despite recent outbreaks of Covid-19 caused by the Delta variant, although public coverage was muted due to the ongoing \u2018Common Prosperity\u2019 campaign, writes Mark Tanner from The China Skinny Singles\u2019 Day 2021 wrapped up last week, clocking a whopping RMB 540.3 billion (\u00a363 billion) of goods sold on Alibaba&hellip;<\/p>\n","protected":false},"author":30,"featured_media":9000,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[123],"tags":[340,182,370,357,2427,2069],"class_list":["post-8996","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","tag-branding","tag-consumer","tag-cross-border-e-commerce","tag-e-commerce","tag-paywall","tag-singles-day"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What 2021&#039;s Singles&#039; 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