{"id":9936,"date":"2022-04-11T07:30:20","date_gmt":"2022-04-11T07:30:20","guid":{"rendered":"https:\/\/focus.cbbc.org\/?p=9936"},"modified":"2025-04-23T09:43:01","modified_gmt":"2025-04-23T09:43:01","slug":"how-does-xiaohongshu-work","status":"publish","type":"post","link":"https:\/\/focus.cbbc.org\/how-does-xiaohongshu-work\/","title":{"rendered":"How does Xiaohongshu work and why is it so popular?"},"content":{"rendered":"<h2>Often compared to Instagram or Pinterest, Xiaohongshu (or RED in English) helps users discover and buy luxury, fashion and beauty products. It can also be an essential tool for building community around a brand in China, writes <strong>Mark Bellamy<\/strong> from <strong>Aiken Digital.\u00a0<\/strong><\/h2>\n<p class=\"p1\">Comparing Chinese platforms to those we are familiar with in the West often provides a helpful analogy for understanding the way they work: WeChat and WhatsApp; Tmall and Amazon; Douyin and TikTok. However, the reality is often quite different from the analogy; most of the Chinese platforms mentioned may have started out conceptually similar to their Western counterparts, but they have evolved to incorporate a much more dynamic and multi-faceted set of functions and utilities. Even Douyin is light years ahead of TikTok in terms of e-commerce, and they are owned by the same company. One of the rising forces in Chinese eCommerce that you may have heard a lot about recently is the \u2018Instagram of China\u2019 Xiaohongshu (aka Little Red Book or RED).<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p><a href=\"\/lp-cta-gateway\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7246 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png\" alt=\"launchpad gateway\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-gateway-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<p class=\"p1\">But once again the comparison does not do the Chinese platform justice. RED started off more like Pinterest, a lookbook platform for users to mostly list and share images of their favourite fashion and beauty items with friends. But today, RED is much more than content. Targeting 18-to-35-year-old Chinese urban females, the platform helps users discover and buy luxury, fashion and beauty products from overseas as well as share shopping tips and swap fashion ideas. Over 50% of RED users are under 30 years old, and more than 80% of them are female. 56% live in first and second tier cities. More than 50% belong to the upper-middle and middle classes.<\/p>\n<p class=\"p1\">As with most successful social media and content platforms, RED has introduced commerce to the platform, allowing users to either buy directly from a brand-owned RED store, or by linking externally to a Tmall or WeChat store to purchase. But user generated content (UGC) is still the lifeblood of RED, so when it comes to standing out and succeeding on RED, recommendations are everything. To get brand exposure, it is not about how much you pay, but how big is your brand\u2019s tribe of followers.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-9939 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52.png\" alt=\"\" width=\"1466\" height=\"881\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52.png 1466w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52-300x180.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52-1024x615.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52-768x462.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52-1170x703.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-10-at-12.30.52-585x352.png 585w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/><\/p>\n<p class=\"p1\" style=\"text-align: center;\"><em>The RED \u2018tribal commerce\u2019 cycle<\/em><\/p>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/how-to-create-a-campaign-that-resonates-with-female-consumers-in-china\/\" target=\"_self\" rel=\"dofollow\" class=\"u1260670350c544455dd15434ea9a7a5a\"><style> .u1260670350c544455dd15434ea9a7a5a { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .u1260670350c544455dd15434ea9a7a5a:active, .u1260670350c544455dd15434ea9a7a5a:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .u1260670350c544455dd15434ea9a7a5a { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .u1260670350c544455dd15434ea9a7a5a .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .u1260670350c544455dd15434ea9a7a5a .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .u1260670350c544455dd15434ea9a7a5a:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">How to create a campaign that resonates with female consumers in China<\/span><\/div><\/a><\/div>\n<h4 class=\"p1\">Fueling the tribal commerce engine: Trust + proximity + interest<\/h4>\n<p class=\"p1\">Content may be king on RED, but everything is still geared to push you to buy stuff. From <a href=\"https:\/\/focus.cbbc.org\/chinas-most-popular-live-streaming-e-commerce-platforms\/\" target=\"_blank\" rel=\"noopener\">live streaming<\/a> to image galleries and videos, influencers, independent labels or everyday bloggers use RED to recommend products, services or experiences to their peers.<\/p>\n<p class=\"p1\">The platform is designed to push you content that indexes against your preferences and profile. There\u2019s \u201cFollow,\u201d which brings you a feed of the latest posts from accounts you follow; \u201cExplore,\u201d which shows curated posts based on what you\u2019ve browsed; and \u201cNearby,\u201d which features posts from creators geographically near you. Compared to Instagram, \u201cXiaohongshu is more open,\u201d said Zoe Lu, project manager at strategic research agency Daxue Consulting. It\u2019s less about subscribing to particular creators. Instead, an AI-powered algorithm shows you videos the app thinks you might be interested in.<\/p>\n<blockquote><p>To get brand exposure on RED, it is not about how much you pay, but how big your brand\u2019s tribe of followers is.<\/p><\/blockquote>\n<p class=\"p1\">For any platform that is heavily reliant on UGC, fakes and fraudulent behaviour are constant challenges to credibility, so trust is something that RED takes very seriously. So much so that late last year, nearly 30 brand users on RED woke up to find their accounts being limited by the platform after having been found to \u201chave been severely involved in false marketing.\u201d The brands were caught on suspicion of recruiting a somewhat mysterious group known as the \u2018internet water army\u2019 \u2013 a group of social media users that pose as fans of brands to post positive content about their products and boost exposure.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p1\">Thanks to its engaging features and crackdown on bad behaviour, RED has successfully reinforced this feeling of trust, safety and belonging to a community of like-minded friends. A sizeable proportion of consumers are opening the app up to seven times a day. Brands\u2019 awareness and reputation can quickly catch on fire as their message spreads through a set of fans who get joy from sharing and talking about their products.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<div style=\"clear:both; margin-top:2em; margin-bottom:2em;\"><a href=\"https:\/\/focus.cbbc.org\/what-are-the-differences-between-the-uk-and-china-makeup-markets\/\" target=\"_self\" rel=\"dofollow\" class=\"ue64c8e6116af75f0739fcdf3350e3705\"><style> .ue64c8e6116af75f0739fcdf3350e3705 { padding:0px; margin: 0; padding-top:1em!important; padding-bottom:1em!important; width:100%; display: block; font-weight:bold; background-color:#eaeaea; border:0!important; border-left:4px solid #E74C3C!important; box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -moz-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -o-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); -webkit-box-shadow: 0 1px 2px rgba(0, 0, 0, 0.17); text-decoration:none; } .ue64c8e6116af75f0739fcdf3350e3705:active, .ue64c8e6116af75f0739fcdf3350e3705:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; text-decoration:none; } .ue64c8e6116af75f0739fcdf3350e3705 { transition: background-color 250ms; webkit-transition: background-color 250ms; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; } .ue64c8e6116af75f0739fcdf3350e3705 .ctaText { font-weight:bold; color:#E74C3C; text-decoration:none; font-size: 16px; } .ue64c8e6116af75f0739fcdf3350e3705 .postTitle { color:#000000; text-decoration: underline!important; font-size: 16px; } .ue64c8e6116af75f0739fcdf3350e3705:hover .postTitle { text-decoration: underline!important; } <\/style><div style=\"padding-left:1em; padding-right:1em;\"><span class=\"ctaText\">Read Also<\/span>&nbsp; <span class=\"postTitle\">What are the differences between the UK and China make-up markets?<\/span><\/div><\/a><\/div>\n<h4 class=\"p1\">Finding your brand\u2019s community amongst 1.4 billion people<\/h4>\n<p class=\"p1\">In 2020, the Covid-19 pandemic meant that the lion\u2019s share of purchasing behaviours shifted online almost overnight, and <a href=\"https:\/\/focus.cbbc.org\/where-will-e-commerce-in-china-be-in-5-years\/\" target=\"_blank\" rel=\"noopener\">e-commerce<\/a> saw the equivalent of 10 years of growth in just three months. Today we are at the cusp of another fundamental shift in the world of commerce. On the consumer side, the most innovative <a href=\"https:\/\/focus.cbbc.org\/china-consumer-tribes-uk-china-consumer-week-2021\/\" target=\"_blank\" rel=\"noopener\">retailers<\/a> have realised that they need to deliver a purchasing experience wherever the consumer is \u2014 whether that is in a mobile app, social feed, text thread, live video shopping or in-store. It can be so difficult to get a 360 degree view of your customer base in a market the size of China with such a varied digital landscape that brands can waste a lot of money spreading themselves too thin without knowing who their community is and what they think of their products.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-9945 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/RED-users-interface.jpeg\" alt=\"\" width=\"1020\" height=\"700\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/RED-users-interface.jpeg 1020w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/RED-users-interface-300x206.jpeg 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/RED-users-interface-768x527.jpeg 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2022\/04\/RED-users-interface-585x401.jpeg 585w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/><\/p>\n<p style=\"text-align: center;\"><em>The RED homepage, where users can discover algorithm-recommended content or content from accounts they follow<\/em><\/p>\n<p class=\"p1\">RED has created an environment that allows consumer hype to drive exposure rather than the brands themselves setting the narrative. Fans come to the platform to hear the real story on foreign fashion brands or to get the inside scoop on beauty tips and tricks with the products they use every day from people they can relate to. With the cost of media in China ever-rising, using RED as a sandbox to find your brand\u2019s community in China is a savvy way to test the market.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p1\">Whether it is identifying the right price point for your products or the selection of SKUs you choose to launch with in-market, RED\u2019s community is a vibrant and fruitful place for brands to get real-time feedback from real fans. In a market of 1.4 billion people, selling products isn\u2019t the hard bit, finding the foundation of fans that will define how your brand develops in China is the key to succeeding in the long term, and RED might just be where to find them.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<h4><strong>Call +44 (0)20 7802 2000 or email <a href=\"enquiries@cbbc.org\" target=\"_blank\" rel=\"noopener\">enquiries@cbbc.org<\/a> now to find out how CBBC can help you identify the right social media platform for your brand and target market in China.\u00a0<\/strong><\/h4>\n<p><a href=\"\/lp-cta-membership2\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-7249 size-full\" src=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2.png\" alt=\"Launchpad membership 2\" width=\"4680\" height=\"786\" srcset=\"https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2.png 4680w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-300x50.png 300w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1024x172.png 1024w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-768x129.png 768w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1536x258.png 1536w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-2048x344.png 2048w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1920x322.png 1920w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-1170x197.png 1170w, https:\/\/focus.cbbc.org\/wp-content\/uploads\/2021\/03\/lp-membership2-585x98.png 585w\" sizes=\"(max-width: 4680px) 100vw, 4680px\" \/><\/a><\/p>\n<p><strong>Mark Bellamy, General Manager, EMEA, <a href=\"https:\/\/www.aikendigital.com\/\" target=\"_blank\" rel=\"noopener\">Aiken Digital<\/a><\/strong><br \/>\n<em>Mark has spent a decade working in advertising, eCommerce and digital consulting between both Europe and APAC, spending the last five years working with brands in search of growth to harness the best of what China has to offer. With the help of Aiken Digital&#8217;s global strategy team, Mark directs brands to the right models for implementing sustainable growth in the market.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Often compared to Instagram or Pinterest, Xiaohongshu (or RED in English) helps users discover and buy luxury, fashion and beauty products. It can also be an essential tool for building community around a brand in China, writes Mark Bellamy from Aiken Digital.\u00a0 Comparing Chinese platforms to those we are familiar with in the West often provides a helpful analogy for understanding the way they work: WeChat and WhatsApp; Tmall and&hellip;<\/p>\n","protected":false},"author":30,"featured_media":9938,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[123],"tags":[2427,188,256,2202],"class_list":["post-9936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","tag-paywall","tag-social-media","tag-social-selling","tag-xiaohongshu"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How does Xiaohongshu work and why is it so popular? 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